FAQ

CETAPHIL

Cetaphil is a line of skincare products specifically designed and clinically proven to help people take care of their sensitive skin. Cetaphil believes your skin health is what leads to beautiful, glowing skin, and so we develop all of our products with your skin’s health first and foremost in mind. 

The Cetaphil team is dedicated to skin health, not superficial fixes. Our work is based in science and research, and to make sure that our products truly take care of your skin, we work closely with dermatologists to develop our cleansers, moisturizers, baby products and sun care solutions. Cetaphil products are suited to even the most sensitive skin, which is why dermatologists have recommended us and trusted us for over 70 years.   

Cetaphil products are designed to be gentle and effective on even the most sensitive skin. This means that whether you have generally normal skin, or have a skin condition such as acne or eczema, Cetaphil respects your skin and can provide the cleansing, moisturizing and protection against dryness that your skin needs.


We have a wide range of items available, including products made specifically for babies’ skin and hair, as well as skin care items designed with dermatologists to help take care of redness, oily skin and dryness-prone skin.

Across its different products, Cetaphil uses formulas that reinforce the skin’s natural protective barrier. We also design our products to have a pH level that respects the skin’s acid-alkaline balance. We make sure to only use high quality ingredients, and in addition, many of our formulations are fragrance-free and hypoallergenic, making Cetaphil ideal for daily use even on sensitive skin.

Yes, here is the list of Cetaphil products that do not contain Parabens:


Cetaphil Extra Gentle Daily Scrub


Cetaphil Gentle Foaming Cleanser


Gentle Makeup Removing Wipes


Cetaphil Gentle Makeup Remover


Redness Prone Skin Foaming Foam Wash


Cetaphil Deep Cleansing Bar


Gentle Cleansing Bar


Cetaphil Pro Soothing Wash - Dry Skin


Cetaphil Pro Eczema Soothing Moisturizer


Cetaphil Pro Oil Control Removing Foam Wash


Cetaphil Pro Oil Absorbing Moisturizer with Sunscreen - SPF 30


Moisturizing Lotion


Daily Advance Lotion


Daily Facial Moisturizer SPF 15


Rich Hydrating Night Cream with Hylauranic Acid


Daily Hydrating Lotion with Hylauranic Acid


Cetaphil Hydrating Eye Gel-Cream with Hylauranic Acid


Cetaphil Ultra Healing Lotion


Cetaphil Pro Soothing Wash Dry Skin


Cetaphil Ultra Gentle Body Wash - Fragrance Free


Cetaphil Ultra Gentle Body Wash - Refreshing Scent


Cetaphil Ultra Gentle Body Wash- Skin Soothing 

Alcohols can be skin irritants, but only the “drying” alcohols (the most common ones are ethyl alcohol and isopropyl or rubbing alcohol). Cetaphil products contain none of these irritating or drying alcohols. The alcohols in Cetaphil are much larger molecules than the typical “drying” alcohols. Thus, the ingredients we use, such as cetyl alcohol and stearyl alcohol, tend to trap water and are moisturizing – not drying. These ingredients are part of the reason why Cetaphil is such a gentle cleanser. 

Ingredients in our Cetaphil products are not recognized gluten sources; however, Galderma does not test for trace amounts of gluten that may be present in the ingredients or as a result of the manufacturing process. Additionally, ingredient suppliers may change. If you are a celiac disease patient, you may want to consult your healthcare provider before using Cetaphil.

Cetaphil products are developed with your skin’s health first and foremost in mind. As a responsible corporate citizen, animal welfare is also a key priority for the company. For this reason, Galderma does not test Cetaphil products or ingredients used in Cetaphil on animals at any stage of our product innovation, development or manufacturing processes. Galderma has been utilizing industry-recognized, non-animal testing methodologies on its Cetaphil brand even before regulations prohibiting animal testing on cosmetics came into force in various countries.


These efforts are part of our commitment to ensuring the safety of our products, the wellbeing of our consumers and our contribution to society at large.


Nevertheless, some health authorities may conduct animal testing for certain cosmetic products prior to approval for sale on the market, as is still the case in China.


Galderma is deeply committed to promoting alternatives to animal testing on cosmetics and has partnered with IIVS (Institute for In Vitro Sciences), a non-profit research and testing laboratory, to help drive alternatives to animal testing for cosmetic products globally. 


The IIVS has an active program in China, the goal of which is to promote the use and regulatory acceptance of non-animal testing methods for assessing the safety of cosmetics. Through this collaborative approach with Chinese regulators and industry bodies, we hope to contribute to the elimination of animal testing in the cosmetics industry worldwide.

GENTLE SKIN CLEANSER

Cetaphil Gentle Skin Cleanser is so gentle that if you choose, you can apply it to your skin and then simply wipe it off with a cotton pad—it’s even more gentle to your skin than water! However, many of our users prefer rinsing off Cetaphil Gentle Skin Cleanser with water like more traditional cleansers. That’s perfectly fine, too.

No, Cetaphil Gentle Skin Cleanser is not a liquid soap, and it doesn’t foam like bar soaps or liquid soaps. However, even without the soap suds, Cetaphil does a great job cleansing your skin of excess oil, dirt and makeup, with a clinically-proven formula that is both gentle and effective.

Yes, you definitely can! A daily skin-care routine is important for maintaining skin health, particularly for those with sensitive skin. And our formula is gentle enough for daily cleansing, morning and night. 

Yes, Cetaphil is suited to all skin types, and effectively removes excess oil, dirt and makeup. If you have especially oily skin, you can also try Cetaphil Gentle Foaming Cleanser —it does a great job of mattifying skin without irritation.

Cetaphil Gentle Skin Cleanser is designed to be gentle enough for daily facial cleansing, but can also be used in the shower as a gentle and effective body cleanser.

Yes, while Cetaphil Gentle Skin Cleanser has a clinically-proven gentle formula, it is effective at removing excess oil, dirt and makeup. For removal of waterproof makeup or long-wear makeup try Cetaphil Gentle Makeup Removing Liquid or Cetaphil Gentle Makeup Removing Wips.

Parabens are the most widely used preservatives in cosmetic products. The FDA and other health authority bodies worldwide assess that at present, there is no safety reason for consumers to be concerned about the use of cosmetics containing parabens.

CETAPHIL DERMACONTROL  

Apart from having a higher SPF, Cetaphil DERMACONTROL offers advanced technology specific for the needs of oily, combination and shine prone skin.


 - Oleosome technology achieves a higher SPF sun protection factor with lower concentrations and/or fewer sunscreen agents, which reduces the potential for irritation.

 - Allantoin, Zinc gluconate, glycyrrhetinic acid, are included in the formulation to help soothe the skin, that may occur from using an SPF product.

 - Micropearl technology absorbs surface oil, helps reduce shine and gives skin a matte finish. Oil-absorbing ingredients provide the skin with a long-lasting matte appearance.


While Cetaphil Daily Facial Moisturizer SPF 15 remains an ideal daily moisturizer for people with normal skin, oily skin types will receive additional benefits from the use of Cetaphil DERMACONTROL Moisturizer SPF 30.

Cetaphil DERMACONTROL wash has a masking fragrance listed in the ingredients. A masking fragrance is one that does not stay on the skin. Once water is used to remove the product from the skin, the fragrance also leaves the skin. It is utilized to cover up the natural smell of the ingredients in many products.

BUYING CETAPHIL

Yes, Cetaphil RESTORADERM is clinically proven to be safe for use on infant and toddler skin from 3 months of age.

Emollient-rich formulations and innovative technologies attract water to the skin, while nourishing and protecting the skin’s natural moisture barrier.

  - Specially formulated with colloidal oatmeal, ceramide and Filaggrin technology™ to hydrate and calm dry itchy, eczema and atopic prone skin.

You can find Cetaphil products in the skin care aisle of your favorite retailers, such as CSV , Walmart and Target. You can also find us online at Amazon, Ulta. For a more complete list of places where you can find Cetaphil, click on our Where to Buy Page. 

When you click on the Buy Now button on one of our product pages, a lightbox will appear on your screen showing you product listings across different online retailers. When you click on any of these listings, you will leave the Cetaphil website and be redirected to one of these partner sites where you can then complete your purchase. Please be sure to read these websites’ terms and conditions.