Gentle Skin Cleanser

Gentle Skin Cleanser


Skin type:  For dry to normal, sensitive skin

This creamy formula is clinically proven to provide continuous hydration to protect against dryness. Formulated with Micellar Technology that gently yet effectively removes dirt, makeup and impurities.

  • Designed with a dermatologist-backed blend of niacinamide (vitamin B3), panthenol (vitamin B5) and hydrating glycerin to improve the resilience of sensitive skin
  • Clinically proven continuous hydration to protect against dryness while leaving the skin hydrated after cleansing
  • 95% of users felt the product gently cleansed their skin
  • Dermatologist tested and clinically proven to be gentle on sensitive skin




This creamy formula is clinically proven to provide continuous hydration to protect dryness, all while leaving the skin hydrated after cleansing. Formulated with Micellar Technology to gently yet effectively remove dirt, makeup and impurities, plus a dermatologist-backed blend of niacinamide (vitamin B3), panthenol (vitamin B5) and hydrating glycerin to reinforce the skin's natural moisture barrier. Defends against 5 signs of skin sensitivity including dryness, irritation, roughness, tightness and a weakened skin barrier.



  • paraben-free

    Paraben free

  • fragrance free

    Fragrance free

  • Oil free

    Oil free

  • Hypoallergenic


  • Won't clog pores

    Won't clog pores

  • 5-signs of sensitivity

    defends against 5 signs of skin sensitivity

  •  2021 Allure Readers’ Choice Award

    2021 Allure Best of Beauty Award



Gentle Skin Cleanser
Gentle Skin Cleanser 




Water, Glycerin, Cetearyl Alcohol, Panthenol, Niacinamide, Pantolactone, Xanthan Gum, Sodium Cocoyl Isethionate, Sodium Benzoate, Citric Acid











Cleanse skin with a gentle yet effective cleanser morning and night

Ideal for dry to normal sensitive skin, Gentle Skin Cleanser hydrates as it cleans to remove dirt, makeup and impurities while retaining the skin's natural moisture barrier.


Immediately follow with a facial moisturizer to lock in hydration

After cleansing, quickly follow with a facial moisturizer while skin is still damp to draw water into the skin and lock it in for long lasting hydration. During the day, it is also recommended to use a facial SPF moisturizer with sun protection. Daily Facial Moisturizer with Broad Spectrum SPF 15 delivers nourishing hydration that locks in vital moisture and protects your skin from harmful UVA and UVB rays.




Apply a moisturizer at night to help your skin rehydrate, renew and repair

Using a moisturizer before bed such as Rich Hydrating Cream with hyaluronic acid helps boost skin’s moisture reserves and protect skin from dryness throughout the night so that the skin looks and feels refreshed.



Rated 1 out of 5 by from Causes bad irritation My wife used it for the first time. She has never had any allergic reactions or irritation to cleansers before. Yet, this particular product made her very red and swollen. This product is marketed for sensitive skin, and yet it caused an issue in a person who never had issues with such products, and is not even sensitive. Obviously, an adverse reaction can always happen unexpectedly but one would hope, it is not as frequent in products for sensitive skin. Posting an opinion here so that there is an accurate record of what can happen when using it, and how frequently it happens (hopefully not too many opinions like mine)
Date published: 2023-01-27
Rated 5 out of 5 by from Yay it works! It really works!!! I have been suffering with acne for 3 years now. I have tried almost every cleanser and have spent so much money on facials to no avail. Recently came across this product and like all the others decided to try it. I kid you not, I saw and felt the difference just after the first wash. My skin felt so clean, so soft and so beautiful. As if that wasn't enough, my acne started to clear up. It has been 2 weeks sinceI have been using this cleanser. I literally find myself staring in the mirror...I can't believe my face is this clear. I am really, really, happy with this product. It definitely works! Yay it works!!!
Date published: 2017-01-14
Rated 1 out of 5 by from Why did you change the formula?! Those of us with truly sensitive skin and allergic contact dermatitis rely on a carefully curated, very small list of safe products. I have 14 chemical allergens that are in almost every soap - this cleanser was my main product for face and hand washing. Now that you have changed the formula without warning, I (and many other allergic individuals) are left scrambling to find a safe replacement. If you are truly a company that markets to sensitive skin, you need to be thinking about the consumers who rely on your products. If you are going to change formulas (which we wish you would not) advance warning would be helpful. This is very stressful for lots of your long term customers.
Date published: 2021-09-11
Rated 5 out of 5 by from Perfect Product ! I wanted to take time to say there are two products that I love ! Cetaphil Gentil Skin Cleanser For All Skin Types and Cetaphl Moisturizing Lotion For All Skin Types. Both are perfect and I love!! I have been using since 2010 and I love how makes my skin feel and I love that I can use for face and body. I turned 45 years old this year and I am aways told that I look like I'm 20 !! I total believe that this is because of using Cetaphil Gentle Skin Clenser For All Skin Types and Cetaphil Moisturizing Lotion For All Skin Types ! I feel so fortunate to have found amazing and perfect products.
Date published: 2018-07-08
Rated 5 out of 5 by from HOLY GRAIL PRODUCT! Best skin cleanser on earth Have been using this skin cleanser for 5+ years and I LOVE IT. I have super sensitive skin that breaks out with every other product that ive ever used untill this product. Am always being told that i never age and that my skin is amazing and youthful... I put it down to using Cetaphil Gentle Skin Cleanser. Its super smooth, moisturising well cleansing and makes your skin feel so soft, clear, bright and visually youthful and moisturised after every cleanse. A plus is that it is also awesome at removing from the lightest to the heaviest of makeup. I am a life long customer and Cetaphil user and highly recommend this cleanser to every person looking for that holy grail cleanser that will change your life.
Date published: 2018-07-17
Rated 4 out of 5 by from Good This is a product I don't believe they have changed at all I have been using this for years since it was first recommended by a dermatologist it is a very gentle cleanser doesn't staying when using it no matter how dry your skin is spreads around your face easily feels nice washing your face with this I like that it comes with a pump I like the different size bottles I usually get the 8 ounce because I like to replace it every few months The only thing I would change is if there was a way for them to remove the parabens this would be five stars
Date published: 2017-11-19
Rated 1 out of 5 by from Why did you change perfection?! Have used for 20+ years to remove makeup and cleanse my face. Nothing else like it on the market and I have tried so many. I recommended to everyone. I have one bottle of the old formula left and I am going to cry when I run out. This is the only thing that has kept my highly sensitive face happy and I always went back to it. Please for the love of all of your loyal customers bring back the old formula!!! Why would Cetaphil ever change such a perfect staple product. Now I worry I will have to stop using the lotion as well since they were a perfect pair.
Date published: 2022-01-14
Rated 1 out of 5 by from Lost a customer. I’ve been using Cetaphil Gentle Skin Cleanser for close to 20 years and I loved it! I’ve just recently purchased the New & Improved product, because I couldn’t find the original. I’m so very disappointed in everything about the “new & improved” version that I have switched to another brand of cleanser and will never buy Cetaphil cleanser again, unless the original formulation is brought back. I don’t like the texture or scent, or anything at all about the new product. Please bring back the original and I’ll continue to buy it! Thank you!
Date published: 2021-11-24
  • y_2023, m_6, d_2, h_24
  • bvseo_bulk, prod_bvrr, vn_bulk_3.0.35
  • cp_1, bvpage1
  • co_hasreviews, tv_3, tr_6782
  • loc_en_US, sid_76, prod, sort_[SortEntry(order=RELEVANCE, direction=DESCENDING)]
  • clientName_cetaphil
  • bvseo_sdk, dw_cartridge, 18.2.0, p_sdk_3.2.0
  • CLOUD, getReviews, 6ms
  • reviews, product